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Live Learning Lounge 2020 > Live Learning Lounge October 2020

Assertiveness Skills

The common behavioural styles described by psychologists are assertiveness non-assertiveness and aggression.  When people communicate, they tend to use one or a combination of these three styles but not always at the right time and in the right ratio.  This workshop looks at ways of developing the behavioural style of assertiveness and as a result how to agree on a conversational outcome and still maintain the relationship.  We will cover and develop your techniques for being assertive as well as showing you how to encourage this skill in others.  The outcome being that the quality of communications across team members and colleagues should improve and you will increase your self-esteem/confidence to become more effective in situations.

Cost: 120.00

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